Frequently asked questions
In case of non-delivery due to customs Hold of the product we guarantee to return the money, however if the product is failed delivery due to non-availability of the recipient then free reshipment shall not be applicable.
We accept, Major Cryto-currencies such as Bitcoin, Litecoin, Dash Ethereum etc. (feel free to inquire more about other supported Cryptos to our customer service by emailing or simply reach our chat support) Bank cards payment methods.
Please contact our custom support team any time and we’ll answer your questions.
Tracking your order status depends on the country where the order is being delivered to. We have 2 options to do that:
To contact our support team (Contact Us)
To check the status from the web site through option Order Status.
Please read our Refund and Order Cancellation Policies.
As soon as you fill in the form at the checkout page and press the "Submit" button, the information is transmitted to our processing centre where it is checked and thus the credit card is charged. As soon as the payment is authorized, your order is approved and processed.
To make an order you have to choose the product you are to purchase by clicking "Buy now" button. Then you choose the amount of pills you wish to buy and after what you have to click "Checkout". Fill in the order information required, checking all the fields, pills quantity and press on "Submit transaction" button. If the order is accepted you will see the notification on the screen and the order confirmation message will be automatically sent to the e-mail address you specify.
If the order isn't received during the delivery time we guarantee to reship the product free of charge or give your money back.
We offer 2 shipping methods at the moment: Trackable Courier Service takes 5 - 9 days. Depends on destination country. The packages sent by this postal service can be tracked by the tracking number and will take maximum of 14 days to deliver. Tracking number for EMS starts working within 2 business days after the order is shipped. Airmail service takes 14 - 21 days. The packages sent by this postal service can NOT be tracked and will take maximum of 30 days.
You can use your Delivery tracking code to check the current delivery status, if you ordered using the express delivery method. If you used standard airmail delivery then it could take up to 30 days for your order to be delivered. If only the parcel does not arrive within this term, you should contact your local postal office. If they confirm that the parcel has not been delivered, we will reship the order FREE of charge for you. Though, if the original order subsequently arrives as the reshipped order then we rely on your honesty to inform us as soon as possible. We always do our best to solve problems in a reasonable manner.
We will reship the product free of charge. No additional charges will be placed.
If this happens, you'll be informed additionally. The recipient is asked to come and give a permission to examine the parcel. After that you should receive your products. If you have any problems with getting your order, please let us know and we will try to resolve the problem.
In this case you are to contact our support team and notify of the problem. We will either resend the package or refund your payment. See our Delivery Guarantee for more information.
We understand that your confidentiality and anonymity is important when you place an order online with us. That's why our orders are sent in discreet looking packages without any information of the contents on the outside of the package.
We ship to most worldwide countries. Except Mexico and Columbia, Please contact our Customer Service or check the order form to find out the available delivery options for your region.
The shipping rates may vary depending on the shipping option you choose, the country of the destination, and the products you order. To find out the shipping cost, you should add desired products to shopping cart, and proceed to checkout.
No, we do not require any prescription for anything you can order on our site, but we strongly recommend you to consult your doctor before ordering anything from us.
All generic pills are FDA approved companies.
The quality of generic drugs doesn't differ from its brand name counterparts, even if they differ in shape and color. Generic drugs have identical active ingredients, the quantity and speed of absorption of its active ingredients into the bloodstream.
Unlike generic drugs, a large part of the costs incurred by original manufacturers of brand name drugs are for research and development and advertising. Companies, manufacturing generic medicines do not have to invest in any research and development or pay for advertising and marketing. It is only necessary to purchase a chemical formula to produce a generic drug. Consequently, you get world-class drugs at a reasonable price!
Generic drugs are produced and distributed without patent protection. A generic contains the same active ingredients as the brand pills and is identified by its chemical name rather than its brand name. Generic Drugs are manufactured by the certified producer but not by the original drug's producer. Generic drugs can be issued when the brand-name equivalent's patent expires. Upon the original medicine's patent expiration any pharmaceutical company can obtain a right on its production and purchase a chemical formula.
Yes, we sell both Brand and Generic pills.
